PRIVACY POLICY

Quality Connections Living Services, Inc.

Effective Date: January 1, 2020

Quality Connections Living Services, Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information when you engage in services with us:

• Name
• Phone number
• Email address
• Mailing address
• Information related to service coordination and case management

How We Use Your Information

We use your information to:

• Provide case management and support services
• Coordinate appointments and meetings
• Communicate service updates
• Request documents or information related to your services
• Improve our service delivery

SMS Communication

If you provide consent, we may send you SMS text messages related to your services, including:

• Appointment reminders
• Scheduling coordination
• Case updates
• Document requests

Message frequency may vary depending on your services.
Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact our office directly.

SMS messages are used for customer care purposes only. We do not send marketing or promotional text messages.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only as required to coordinate services, comply with legal requirements, or fulfill contractual obligations.

Data Security

We implement reasonable administrative and technical safeguards to protect your information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our office.

Contact Information

Quality Connections Living Services, Inc.
17872 Metzler Lane
Huntington Beach, CA 92647
714-584-4648