SMS Terms of Service and Communication Policy

Quality Connections Living Services, Inc. communicates with enrolled individuals and families via SMS text message for customer care purposes.

How to Opt In

Clients provide express written consent to receive SMS messages by completing and signing a paper or electronic SMS Text Message Consent Form during the intake and service enrollment process. Consent is documented and securely stored before any SMS messages are sent.

By opting in, you agree to receive service related SMS messages from Quality Connections Living Services, Inc., which may include:

• Appointment reminders
• Scheduling coordination
• Case updates
• Document requests
• Service notifications related to active case management

Messaging frequency may vary depending on services provided.
Message and data rates may apply.

SMS Text Message Consent Form Disclosure

The following disclosure appears on our SMS Text Message Consent Form at the time of opt in:

By signing the consent form, you agree to receive SMS text messages from Quality Connections Living Services, Inc. related to your services. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or contact our office at 714-584-4648. Consent to receive SMS messages is optional and is not a condition of receiving services. SMS consent is not shared with third parties or affiliates.

Opt Out Instructions

To opt out at any time, text STOP.
After texting STOP, you will receive one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from Quality Connections Living Services, Inc.

Help Instructions

For assistance, text HELP, visit https://www.qclspolicies.com, or contact our office at 714-584-4648.

Additional Information

SMS messages are used for customer care purposes only and are not used for marketing or promotional purposes.

For more information, please review our Privacy Policy at https://www.qclspolicies.com/privacy-policy and our Terms and Conditions at https://www.qclspolicies.com/terms-and-conditions.

Contact Information

Quality Connections Living Services, Inc.
17872 Metzler Lane
Huntington Beach, CA 92647
Office: 714-584-4648